Customer Service Excellence is a comprehensive course designed to equip participants with the essential skills and knowledge to deliver exceptional customer service. This course emphasizes the importance of professionalism in all customer interactions and provides practical strategies for improving customer care. Participants will learn to manage various customer scenarios effectively, enhancing customer satisfaction, brand loyalty, and brand relevance.
This is week 5/12 of the Leadership and Management Course. This event occurs in Looft Hall #023 - Lunch provided
*Zoom participation is available at Iowa Western center locations only.
Contact: Continuing Education
Phone: (712) 325-3256
Email: ce@iwcc.edu
Category: Educational
